MilanaDate - is an international online dating service. Our platform helps men and women from all over the world to find their soulmate.
Active – the profile is active and visible on the platform.
Review – the profile is currently under review by the administrator.
Blocked – the profile has been blocked by the administrator.
Profile activation takes 1–2 business days. In cases of high volume, activation may take up to one week.
Yes, a copy of the passport and a photo of the lady holding her passport are required to publish her profile.
A copy of the passport is required when creating a new profile.
It can be uploaded directly in the lady’s profile through the admin panel.
Passport copies are not visible to male members.
Yes, all changes must be reported to the administration.
The administrator will review and approve the updates.
In order to transfer a profile from another agency, you must have at least 20 female profiles on your admin panel (the lady can be included in this count).
Notify the administration about the transfer.
Once approved, her profile will be removed from the previous agency and could be added to yours.
Duplicate registrations are not allowed.
You set the login and password when registering a female profile.
By selecting Send Password to Email, the login data will be sent to the email address entered in her profile.
If the lady forgets her password or it is lost, your agency can view or reset it via the admin panel:
1. Open the lady’s profile and click EDIT.
2. In Main Info, enter or generate a new password.
3. Click SAVE NEW PASSWORD to confirm.
Yes, make sure that the lady's identity has been confirmed and that communication with her is available by phone, social media, or email.
To attract a man’s attention, a lady can use the following features of the site:
1. Sending chat messages manually
2. Sending letters manually
3. Auto-sending chat messages
4. Auto-sending letters
5. Sending flirts
6. Adding men to favorites
7. Liking photos in men’s profiles
Using these features regularly can help increase visibility and improve the chances of starting communication with male members.
Please check if you have allowed Flash Player to access your camera.
You should see a window with the request: “Allow this program to use my camera.”
If the issue persists, try clearing your browser cache, as this often helps resolve technical issues on the site.
If the problem is still not resolved, please contact the site administrators for further assistance.
Yes, agencies can add operators.
To add a new operator, please follow these steps:
1. Log in to your admin panel.
2. On the main page, go to the STAFF section and find CREATE OPERATOR (third option).
3. Click CREATE OPERATOR to open the operator registration page.
4. Fill in all required fields and click CREATE PROFILE.
The operator profile will be sent for moderation.
After it is approved, the operator will be able to access the CRM system through the agency’s admin panel using the login and password specified during registration.
Yes, agencies can add operators.
To add a new operator, please follow these steps:
1. Log in to your admin panel.
2. On the main page, go to the STAFF section and find CREATE OPERATOR (third option).
3. Click CREATE OPERATOR to open the operator registration page.
4. Fill in all required fields and click CREATE PROFILE.
The operator profile will be sent for moderation.
After it is approved, the operator will be able to access the CRM system through the agency’s admin panel using the login and password specified during registration.
Operators can access the CRM system through the agency’s admin panel using the login and password created during the operator registration process.
Yes. An operator can manage multiple ladies’ profiles, and there is no limit on the number of profiles assigned.
To assign a lady’s profile to an operator:
1. Go to your admin panel.
2. In the left menu, click Operators, then select Operators again in the popup.
3. This will open the Agency’s Operators page.
4. Find the operator and click the + icon next to Operator’s Users.
5. Copy the ID number of the lady’s profile (numbers only) and paste it into the field.
6. Select the profile that appears and save the changes.
Yes, agencies can edit or remove operators.
To edit an operator:
1. Go to the admin panel.
2. Find the operator in the STAFF list.
3. Click on the operator and select EDIT.
To remove an operator:
1. Go to the Agency’s Operators page and click the trash icon next to the operator, or
2. Find the operator in the STAFF list and click the trash icon at the end of the row.
Please check that the login credentials are correct in the admin panel.
If necessary, reset the operator’s password.
If the issue persists, please contact the site administrators for assistance.
Yes. Operator activity is recorded in the LOGS section.
Logs can be accessed both through the operator’s CRM and the agency’s admin panel.
Agencies can review different activity records.
Yes, multiple operators can work with the same lady’s profile.
If the agency wants to check how many operators have access to a specific profile:
1. Go to the admin panel.
2. In the left menu, click Operators.
3. Select Duplicated Ladies.
This page will display ladies’ profiles that are assigned to more than one operator, along with the operators who have access to them.
From this page, the agency can also remove a lady’s profile from an operator’s access, ensuring that the profile is managed by only one operator if necessary.
The heart icon is part of the My Matches feature.
When a lady likes a man’s profile, she appears in his notifications as “Admires”, which helps attract his attention.
The man can then like her profile back by clicking the heart icon.
Once both profiles are liked, the profiles will appear in My Matches, where both the man and the lady can easily find each other and start communication.
The Chat Date feature allows ladies and men to schedule a chat in advance. This option is only available if the man is offline.
To schedule a Chat Date with an offline man:
1. Open the man’s profile.
2. Click Schedule Chat Date, located in a small window below the main Start Chat button.
3. In the popup, enter the time you will be online in the field “I’ll be online at:”.
â—‹ Important: Set the time in your local time. Convert from UTC if necessary (including BST).
4. Click SEND to submit the invitation.
Once sent, the man will receive a notification about the scheduled Chat Date, and the lady can track the status of the invitation.
Invitation status:
● Pending – New invitation, awaiting response
● Accepted – Invitation accepted
● Declined – Invitation declined
If the status is Pending, the lady must either accept or decline.
Missed invitations (past due) can also be rescheduled.
Auto Chat allows a lady to automatically send chat messages to men on the site.
To use Auto Chat:
1. Open the lady’s profile. A movable Auto Chat / Auto Mail popup will appear in the top-left corner of each page.
2. Click Auto Chat Start to open the messaging popup.
3. In Text Message, enter the message you want to send. You can also:
• Attach a photo from My Attachments
• Exclude men from the blacklist
• Select men the lady has already chatted with
4. Click Start to begin the auto-messaging. The system will send messages for 5 minutes to all eligible men.
This feature helps increase engagement and ensures your ladies’ messages reach men efficiently.
Auto Mail allows a lady to automatically send letters to men on the site.
To use Auto Mail:
1. Open the lady’s profile and the Auto Chat / Auto Mail popup.
2. Click Auto Mail Start to open the mailing popup.
3. Enter the Subject and message text.
4. Select one of the three options for recipients: All Users, Online Users, or Offline Users.
Only one option can be selected per mailing session.
5. You can also:
• Attach a photo from My Attachments
• Exclude men from the blacklist
• Select men the lady has already chatted with
6. Click Start to begin the mailing. The system will run for 5 minutes, after which a new mailing can be started with different options.
This feature helps ladies reach more men efficiently while maintaining control over recipients and content.
An introduction letter is the first letter a lady sends to a man to introduce herself before starting a chat.
To send a letter:
1. Hover over the man’s icon to open the Email Me popup, or go to his profile and select Email Me from the interactive buttons.
2. In the Write Message To window, enter the Subject and the message text.
3. You can also attach:
• Photos (from Attachments or Gallery)
• Audio recordings
• Video recordings
4. Click Send to deliver the letter to the man.
All letters can be accessed via the Mailbox menu, which contains the following sections:
• New Email – Compose a new letter and select recipients.
• Inbox – Received letters and replies from men.
• Sent – Letters sent by the lady; she can filter by Read / Unread to see which men have opened them.
• Draft – Letters saved for later editing before sending.
• Trash – Recently deleted letters.
• Saved Email – Letter templates saved for future use in New Email.
To attract a man’s attention, a lady can use the following site features:
• Sending chat messages manually or via Auto Chat
• Sending letters manually or via Auto Mail
• Sending flirts
• Liking photos in men’s profiles
• My Matches — mutual likes help start conversations
She should politely inform the man that direct exchange of contact information is against the site rules.
If he is serious, he must request her contact information through the site (phone or personal email) according to the rules.
• Send introduction letters from each lady’s account to selected men.
• Letters must be informative, written in correct English, and meaningful. Avoid including personal information such as city of birth.
• Avoid using copied or identical templates; each letter should be unique to maintain credibility and revenue.
• Use high-quality photos; if outdated, arrange a new photo shoot.
• Encourage ladies to chat and use video chat.
• Ensure the profile questionnaire is complete, including “About Me”, “Hobbies,” and “Ideal Man”, and is written in correct English.
CamShare is a video chat feature available on a man’s profile among the interactive buttons.
It allows a lady to have a live video call only when the man is online.
The man must accept the invitation for the video chat to start.
⚠️ Note: The video call uses only the lady’s camera; communication continues in the chat.
No, she can only video chat with one man at a time.
Other men cannot call her until the current session ends.
The lady only needs a web camera.
All communication continues via chat, so no microphone or headphones are required.
No, there are no minimum minutes in video chat.
A girl can choose how much time she wants to spend in video chat.
Yes, the agency can replace the lady’s main profile photo through the admin panel:
1. Open the lady’s profile in your admin panel.
2. Click on the first photo (profile picture) to select a new image.
3. Click Save in the same row to confirm the change.
A portrait photo should clearly show the lady’s face and allow her to be easily recognized.
• Photos showing nudity are not allowed.
• If a photo does not comply with site rules, it may be rejected by moderation.
• Portraits can be cropped from well-dressed full-body or half-body photos.
The lady can manage her photos directly from her profile page:
1. Hover over her profile icon in the top-right corner and open Account Settings → My Profile.
2. Change Profile Photo – update the avatar at the top of the page.
3. My Attachments – add photos or videos that can be used in chats or letters.
• Photos can be uploaded from a computer or taken with a web camera.
• Videos can be uploaded only from a computer.
4. Upload More Photos – add additional album photos visible to men on her profile.
5. Private Photos – upload photos hidden from men; these can be purchased with credits.
6. Intro Video – record via web camera or upload from a computer.
This setup gives the lady full control over her photos, attachments, and intro video while keeping everything organized for chats, letters, and profile display.
All transactions and payments on the site are conducted in US dollars (USD).
Agencies can request a payout once their account has accumulated at least 200 credits.
• The payout request is submitted through the admin panel.
• Requests are processed within 24 hours.
• After processing, the site administration will contact the agency via email or the social network provided for communication to confirm the payment details and complete the transaction
• Payments may be delayed if the contact information is incorrect or if there is a high volume of payout requests.
⚠️ Note: Only full payouts are possible; partial payouts are not available.
